Call patching is like having your own personal receptionist who screens your calls and then transfers the important ones right to you.
We can relay any call details directly to you and, should you agree to accept the call, the caller will then be patched, or connected, through to you. If you are unavailable to take the call, or do not wish to accept the call, our agents will simply take a message for you.
With call patching, you have the ability to designate the patching number for your calls to be relayed to, whether straight to you or to another designated person at your company. Also, either you or our skilled answering service agents can update your patching protocol anytime day or night.