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Answering Your Calls Since 1959
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Frequently Asked Questions
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Your Personal Information
Your Contact Information
Address Line 2
District of Columbia
Northern Mariana Islands
U.S. Virgin Islands
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
Are you at least 18 years of age and legally eligible for employment in the United States?
We're glad you're considering us!
How did you hear about Call Management Resources?*
Internet Search Engine
Please expand upon your answer above.
Which Employee, Internet Search Engine, Job Site, or Social Media platform helped you find us?
What Position Are You Applying For?
Call Center Agent (Work From Home)
Senior Sales Executive (Work From Home)
I.T. Services (Work From Home)
What Type Of Employment Are You Seeking?
Part Time or Temporary
● Processor: Minimum Pentium i5 (Quad-core) or equivalent
● Memory (RAM): 8GB Minimum
● Hard Drive: 128GB minimum, Solid State Drive recommended
● Operating System: Microsoft Windows 10 Home, Microsoft Windows 10 Pro recommended
● Windows Defender is the only permitted anti-virus software.
● Malwarebytes is the only permitted anti-malware software.
● Video: Computer must support dual monitors and set to the resolution 1920x1080 at 100% scaling.
● An approved USB headset with an integrated microphone from the list below is required, and it must be plugged directly into the PC.
● Logitech H340/H390/H540
● SADES Spirit Wolf
● SADES SA902/SA903
● Steelseries Arctis 5
● Plantronics Blackwire 3210
● Plantronics .655 (discontinued by manufacturer)
● Primary Monitor size: 23”+ minimum
● Secondary Monitor size: 20” minimum
Keyboard and Mouse
● Both the keyboard and mouse must not require additional software for operation.
● The keyboard and mouse cannot be gaming devices.
● The keyboard must be ‘quiet touch” and cannot be “mechanical” nor “gaming.”
● A stable DSL, Cable, or Fiber Ethernet internet connection with minimum speeds of 100Mpbs download and 10Mbps upload. We do not allow WiFi connections.
Do you have the required equipment and does your internet service meet or exceed our minimum standards?
Yes - My computer specifications and internet service meet all of the requirements listed.
No - My computer specifications or internet service does not meet all of the requirements listed.
I'm not sure if my computer or internet service meet all of the requirements listed.
Your previous answer indicated you may not have items that meet or exceed our employment requirements. What items might you need to be compliant? (Please check all that apply)
Criminal Background Information
Have you ever been convicted of a crime other than a minor traffic violation?
What Type of Criminal Offense?
Please tell us more based on your answer above.
Please Include Dates And Any Details About The Criminal Offense/Conviction.
Some Silliness but not really...
These are some off-the-wall questions to give us some insight into your abilities. Have some fun while answering them!
If You Could Have Any Super Power, What Would It Be And Why?
Describe In Detail How You Would Make Your Favorite Sandwich.
Describe What Your Ideal Vacation Would Be.
I Am Available To Work During These Time of day (Check All That Apply):
Please note that the more availability you choose, the more likely you will be considered for a position with Call Management Resources. Additionally, you will be required to work one weekend day and some holidays.
I Have Scheduling Restrictions:
Please Explain Your Scheduling Restrictions.
Your Employment History, Experience, and Qualifications
Upload Your Resume
Accepted file types: pdf, doc, docx, Max. file size: 5 MB.
Upload your resume in .pdf, .doc or .docx format.
***Applications without a resume will not be considered.***
How Many Jobs Have You Held In The Past 3 Years?
Three or less
More than three
Are You Currently Employed?
If Hired, When Are You Available To Start?
After a 1-week notice with my current employer
After a 2-week notice with my current employer
Do You Have Prior Call Center Experience?
What Is Your Typing Speed?
Less than 30 WPM
More than 60 WPM
Do you speak Spanish?
Tell Us About Yourself:
Immigration Act: READ CAREFULLY BEFORE AFFIRMING:
By answering YES you are affirming that you understand that, if hired, you will be required to offer examination documents proving that you are a United States citizen or an alien currently authorized to work in the United States. You also understand that your continued employment is contingent upon providing the necessary documentation within the prescribed time frames.
Yes - I affirm.
No - I am not authorized.
Employment Intent Statement
Employment Intent: READ CAREFULLY BEFORE AFFIRMING:
I understand that no supervisor, manager, or other representative of the company has any authority to enter into any express or implied contract for employment for any specific period of time. Any agreement contrary to the above must be in writing and expressly state that it is a contract and be signed by the authorized representative of the company. I agree to a physical examination, if requested, and understand that failure to meet any medical and/or health requirements for the position will prevent my employment with the company. I also understand that employment, for certain positions, is conditional upon successful completion of a substance abuse screening test as part of the company’s pre-employment policy.
Yes - I affirm.
No - I do not affirm.
Fair Credit Reporting Act of 1970
By this document, Call Management Resources Inc. discloses to you that an investigative consumer report containing information collected from previous employers, educational institutions which you have attended, credit and/or police references, neighbors, and friends, may be obtained for employment purposes as part of the pre-employment background investigation and at any time during your employment.
Should an investigative consumer report be requested, you will have the right to demand a complete and accurate disclosure of the nature and scope of the investigation and a written summary of your rights under the Fair Credit Reporting Act.
I affirm signifying receipt of the foregoing Fair Credit Act disclosure.
Yes - I affirm.
No - I do not affirm.
Affirmative Action Statement
To be completed by the applicant. Not for interview purposes. To be filed separately from the application. This information is used to satisfy the Affirmative Action requirements of Section 503 of the Rehabilitation Act or is necessitated by another federal law or regulation.
As required, we comply with government regulations including Affirmative Action obligations where they apply.
In an effort to comply with requirements regarding government record keeping, reporting, and other legal obligations, we ask that you complete this application data survey. Your cooperation is appreciated.
Please be advised that the survey is not part of your official application for employment. It is considered confidential information that will not be used in any hiring decision.
CMR, Inc. considers applicants for all positions without regard to race, color, religion, sexual orientation, gender identification, national origin, age, veteran status, or any other legally protected status.
MM slash DD slash YYYY
I identify my gender as:
Please check one of the following Equal Opportunity Identifications Groups
American Indian / Alaskan Native
Black (African American)
If you so wish to be identified, please check if any of the following are applicable:
To Vietnam Era Veterans, Disabled Veterans, and Individuals with Physical or Mental Disabilities:
Government contractors subject to the Vietnam Era Veterans Readjustment Act of 1974 and the Rehabilitation Act of 1973 are required to take affirmative action to employ and advance in employment qualified disabled veterans, veterans of the Vietnam Era and qualified handicapped individuals.
You are invited to volunteer this information, if you qualify, to assist in proper placement and determining reasonable accommodation. This information will be considered confidential. Refusal to provide this information will not adversely affect your consideration for employment.
Vietnam War Veteran
Individual with a Disability
I Choose not to Volunteer this information or it does not apply to me.
Please enter your full name.
Please enter your full address including city, state and zip code.
I affirm that all of the information I have provided on the Affirmative Action Statement to be true to the best of my ability.
Yes - I affirm.
No - I do not affirm.
Please review the information below before submitting your application. If you would like to make any edits, please press the "Previous" button at the bottom of the page to return to the page you would like to edit.
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