Whether you are one agent or a multi-agent firm, manage one building or a multi-state portfolio property management company, we become an extension of your team. We work with you to create customized scripts and answering protocols that exceed the service expectations of your future and current tenants. With 24/7 live answering, we help keep vacancies at a minimum and your residents happy. Our live answering service also screens calls, making sure urgent calls can be forwarded directly to the right person – while non-urgent calls are emailed or texted to whomever you choose.
If you never want to miss another call, call us today and we’ll walk you through our affordable and customized options.
- No hold times
- Calls answered in three rings or less
- Expert live-answer agents 24/7
- Virtual Receptionist
- Lead capture
- Key client concierge
- Customized scripts
- Specialized call screening
- Your own 800 number
- Voicemail and IVR services
- Custom account and software design capabilities
- Online account access
- Advanced on-call scheduling
- Customized 24/7 live answering, allowing you and your employees to focus on existing appointments and projects without interruption.
- Revenue-focused vacancy lead capture and conversion.
- Emergency Maintenance Dispatching based on your customized script, we will know what is a true emergency and follow your instructions to the letter.
- Real-Time Online On-Call Management allows you to easily manage your entire maintenance team’s schedule online and determine who gets calls when and in which order.
- Customized Message Delivery: receive messages the way you want them – email, cell, voicemail, fax, online, pager and/or live operator.