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Call Management Resources

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Taking More Orders By Phone? We Can Help

May 28, 2020

From restaurants shifting to a majority of carryout business to retail businesses fulfilling more online orders, the phone has started ringing for many businesses during the past few months. The best of predictions seem to indicate that this new normal will last well into the fall or even the new year. Is your business receiving […]

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Win Business in This Recession

May 20, 2020

Winning new business right now, in this economic downturn, is tough at best. Companies that capture every lead and provide the best customer service will win. They always do. Many businesses have shifted their customer service focus to the web and social media because of limited staff while missing the customers that desire the over-the-phone […]

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Summer Heat Won’t Be on Lockdown – Prepare for the HVAC Rush

May 1, 2020

Anyone in the HVAC business knows that demand changes with the seasons. Sometimes it’s manageable and easy to stay on top of, other times you can be deluged and find it all but impossible to keep up with the influx of calls and messages. As we approach the summer months, many will be turning on […]

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Weathering the Downturn With A Customer Service Partner

April 23, 2020

Times are tough for almost all businesses. Those that are still operating are facing the prospect of doing more work with less staff and sales pipelines that have slowed to a trickle. While business owners have been able to rely on past experiences to weather typical downturns, this pandemic has no comparable benchmarks in modern […]

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Covid-19 Response: Rethinking Medical Answering Services

April 16, 2020

Answering services for doctors have been around for about as long as doctor’s offices have had phones. As a matter of fact, at Call Management Resources, we’ve been answering calls for medical practices large and small for over 60 years. The recent strains on the healthcare industry caused by the COVID-19 pandemic have prompted many […]

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From Answer Service to Business Operations Support Center

April 3, 2020

Our clients utilize our answering solutions not only for traditional after-hour answering service, but for everything from e-commerce order taking to complex technical support. We often say, “If you can do it on the phone, we can do it for you.” During this time of uncertainty and crisis, clients have been requesting additions to their […]

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Call Management Resources Coronavirus Preparedness

March 12, 2020

At Call Management Resources our top priority has always been being there for our clients. Our services act as your front-line and, sometimes, your last resort. Because of this, six years ago we made the important decision to move to a sophisticated work-from-home model, allowing us to control quality at every step. This model ensures […]

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Does Your Business Have an Emergency Plan?

February 26, 2020

How to Plan for Those Catastrophic Worst-Case Scenarios Many business owners and managers are very focused on the day-to-day challenges of operating a business. Because of this, disaster planning is often something placed on the back-burner with hopes that those worst-case scenarios never happen.  Can you afford the lost revenue of being down for a […]

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An Answer Service is the Solution for Your Law Firm’s After-Hour Headaches

February 21, 2020

The law is a noble profession and one which can be highly rewarding and lucrative for those who combine their passion for helping people with their knowledge of the law and its intricacies. However, even the most skilled courtroom practitioner can find it a bumpy road when managing the logistics of running a busy law […]

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Customers Still Want to Talk

February 10, 2020

We all have those people in our lives who want to call instead of text, right? Well, much like in our personal lives, many businesses have shifted their customer service focus to the web and social media while missing the customers that desire the in-person or over-the-phone personal touch. Some companies don’t even have a […]

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Launching your business forward and into the future.

Our progressive and innovative nature allows us to hold ourselves to a high standard of quality, as our mission is to implement solutions that will revolutionize your business for future success. We work endlessly to make sure our experts are constantly working to transform and optimize the operations of your unique business. We are transparent in our work and provide supreme quality services to our clients, enabling us to stay true to our long-term strategy: putting our customers first. It’s time to take your business to another solar system.

Plans & Pricing