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Call Management Resources

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Are Your Customer Service Phones Ringing Off the Hook?

November 24, 2020

With many people staying at home and opting for carry-out, delivery and curbside pickup, businesses from restaurants to e-commerce websites are finding high numbers of customer service calls are overwhelming their in-house staff. One missed call, busy signal or long hold time could be the difference between a new customer or a lost sale. Did […]

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Are You Ready for Flu Season Call-Offs?

November 9, 2020

Flu season is approaching fast, and with the added complication of COVID 19, large companies are expecting call-offs to be at an all-time high this year. For businesses that rely on shift workers to maintain operations, such as manufacturing and retail, this time of the year can pose a big headache for managers trying to […]

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Preparing for the Tax Time Rush?

October 20, 2020

It’s almost that time of year again when accountants go into the office at sun up and don’t leave until late into the evening. Your family starts to forget who you are. Yes, it is almost tax time again.  Is your firm ready even with all of the challenges 2020 has thrown at us? Are […]

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Why Staff-Up Your Call Center for the Holidays?

September 29, 2020

Are you getting ready for the rush of orders for the holiday season? Do your plans include adding staff to help potential customers and handle customer complaints?  While many people prefer to order products and find product information online, research shows that when a customer is confused with the order process or has trouble finding […]

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Need Help Managing Your Rental Properties?

August 27, 2020

Are you a real estate investor who has purchased rental properties to provide you ongoing income?  Many investors are finding that rental properties are a great way to earn recurring income into retirement. Inevitably, those with small holdings struggle with the decision to hire a property management company or manage the properties themselves. Typically the […]

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How Can a Call Center Help HR?

August 7, 2020

During this time, HR has taken on many tasks that could only be described as “other duties as assigned.” From transitioning employees to remote working and back to in-office to taking temperatures at the door, the work of the human resources department at many companies has increased exponentially in the past few months. With increased […]

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Virtual Receptionist – The Solo Shop’s Best Friend

July 22, 2020

Running your own business is a huge challenge. From finding new clients to handling customer requests to making sure your equipment is running properly, the demands of going it on your own can seem daunting at times.  What if you could add staff for as little as $1 per day? The most successful freelancers, consultants […]

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Let Us Capture Every Lead and Dispatch Maintenance

July 10, 2020

Property management can be a 24/7 job. Between showings and lease signings during the day and maintenance requests at night, the job can seem nonstop at times.  Whether you are a real estate investor managing a few of your own properties or a management company with a large portfolio, spending time on the phone capturing […]

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Preparing for the Unknown

June 12, 2020

2020 has proven that even the best business planning can’t account for every curveball, all the time. The past few months have shown that in order for businesses to survive, they must ready backup and offsite resources to be deployed at a moment’s notice, all while keeping expenses low. We can help in good times […]

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Taking More Orders By Phone? We Can Help

May 28, 2020

From restaurants shifting to a majority of carryout business to retail businesses fulfilling more online orders, the phone has started ringing for many businesses during the past few months. The best of predictions seem to indicate that this new normal will last well into the fall or even the new year. Is your business receiving […]

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Launching your business forward and into the future.

Our progressive and innovative nature allows us to hold ourselves to a high standard of quality, as our mission is to implement solutions that will revolutionize your business for future success. We work endlessly to make sure our experts are constantly working to transform and optimize the operations of your unique business. We are transparent in our work and provide supreme quality services to our clients, enabling us to stay true to our long-term strategy: putting our customers first. It’s time to take your business to another solar system.

Plans & Pricing