At Call Management Resources, we know that missed calls cost you money. Our answering services are an incredible value and a great way to create capacity in your business – capturing leads, taking messages, and creating more opportunities.
This incredibly valuable service provides so much flexibility in your business and helps you by:
Select a monthly plan below, or create your own rate to quickly start your service.
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Our team of expert agents are ready to handle your calls, every hour of every day.
Our training is grouped into several levels allowing our agents to develop exceptional call handling habits and perfect the skills needed to progress to the next level and answer more complex calls.
On-demand access to a centralized electronic system that can store messages from telephone callers.
A technology that automates interactions with telephone callers.
Our agents gather contact information, a thorough message and data that is account specific and tailored to suit each client.
Our agents answer the call and gather information requested by the client. The message is then delivered, often via text or email, directly to the client without additional processes or delay.
After a message is taken, an account can be programmed to send a notification to a single person or batch send the message to numerous members of an organization.
Our agents are able to assist callers needs through easy decision-based processes via simple, scripted questions to determine the correct outcome for the caller.
Scripted questions are tailored to enable our agents to assist a caller and allow for the resolution of the caller’s needs for a variety of scenarios.
After gathering the requested information for our client, our agents will deliver the message, either via text, email or phone to the contact designated by the client.
Our trained agents answer the call, gather requested information and routes the call to the appropriate person in an organization. Often this will happen through an assisted transfer which allows our agents to announce the caller information to the recipient of the call.
Plan
You have selected the Answering Services Package. Before launch, we need a little information to set up a consultation.