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As a new service from CMR, customers can now easily purchase a monthly plan for our Live Agent Easy Decision-Based Answering Services. By just signing up online, your business can start experiencing the benefits of having a representative assist callers’ needs through easy decision-based processes via simple, scripted questions to determine the correct outcome for the caller.
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One of the biggest challenges in manufacturing is unexpected employee absences. Our manufacturing and production clients rely on us to prevent work stoppage through our employee call off solutions.
Our team understands that answering emergency calls and converting potential leads is essential to growing your business. With nearly 60 years of experience handling HVAC and plumbing calls, we know what it takes to keep your clients and potential clients happy and satisfied.
We understand the necessity for 24/7 support for your organization’s products and services. Our professional and skilled agents are able to provide helpdesk support and Tier-1, 2 & 3 technical support in a concise and accurate manner – regardless of the complexity of your products or services.
We know that billable hours are the name of the game. And any missed opportunity to acquire a client can cost you and your firm thousands of dollars. With our Legal Answering Services, you’ll never miss a call – ever again.
Being a property manager or real estate agent can be incredibly demanding. Managing requests, following up on leads and coordinating showings can be overwhelming. Don’t worry. We can help. Instead of spending hours each week listening to voicemails and playing phone tag, we enable you to quickly respond and grow your business.
Whether you’re a single provider practice, a large healthcare organization or a medical equipment company, we are here to help improve the experience for doctors, patients and practice managers. Error-free dispatching, combined with multiple message notification processes, help us maintain leadership within the medical messaging industry.
“Call Management Resources has a great team and a great system. They worked hand in hand with our developers to fit our needs, and their custom call center support has reduced our administrative load while giving us great service. I highly recommend them.” - Byron E.
“Call Management Resources does such a great job. Having dealt with other companies before, it’s an injustice to say they even have competition. They anticipate and resolve problems before they happen, practicing the excellent communication upon which their business is based. We highly recommend them!” - Dan H.
“Call Management Resources is a huge help to us. They are responsive and friendly, and their service has allowed us to be more accurate, efficient, and they’ve given us enormous peace of mind.” - Wanda D.
"Recently, I reviewed our calls and every single one that was answered by Call Management Resources was handled so well. As a matter of fact, nearly every call that was handled by your answering service after hours led to a completed call or completed estimate for work to be done in the near future. It is obvious that your team plays a huge role in our successful after-hours calls. " - Darcy P.
