We want to work with you and your systems!
Our skilled team of programmers work with our clients to make sure our systems integrate flawlessly with your business processes. Below of some of the 3rd party applications, we currently work with...
Salesforce is the #1 CRM worldwide, powering many of the top company's customer interactions. How could we not integrate with Salesforce? Talk to our sales executives today about how we can integrate seamlessly with your Salesforce deployment or other CRM applications.
ServiceTitan is the leader in Field Service Management Software for industries including HVAC & Plumbing, Electricians, Landscaping, Pool Services and many more, and Call Management Resources is one of the only call center companies that can integrate completely with your ServiceTitan account! Let us take your calls and ServiceTitan can power your operations!
Shopify is the world's #1 eCommerce platform, trusted by millions of businesses as their storefront and shopping cart builder. We integrate seamlessly with Shopify to provide your customers with order updates and answer other customer service-related questions. If your eCommerce platform is built on Shopify or other eCommerce platforms, we can be your customer service solution.
Zendesk is the #1 helpdesk support application for businesses large and small. We can create helpdesk tickets for your staff to respond to or we can cover Tier 1 and Tier 2 support and escalate only the difficult calls to your staff through the Zendesk platform. If you work with Zendesk or other support ticket applications, ask our sales executives about our help desk integrations.
Epic's software is the gold standard for medical records. Over 250 million patients have a current electronic record in Epic. Since we have been answering for medical clients since our founding in 1959, integration with Epic is a natural fit for Call Management Resources. If your practice or healthcare organization uses Epic, we are ready to partner with you and answer the calls of your patients.
We love Zoho at Call Management Resources. Zoho applications power our internal business processes, so naturally, we can integrate with Zoho Applications if you use them also. Our agents can capture information that will transfer immediately into your Zoho system.
Calendly is one of the best ways to remotely access calendars and schedule appointments. We work with many clients that have us schedule appointments for them directly in the calendar using the Calendly application. Not currently using Calendly or using another scheduling program? Ask our sales executives how we can integrate appointment scheduling for you.
Bookings in Microsoft Teams lets you track, manage and organize your team’s appointments and calendars all in one place. We can integrate with Bookings and create and manage in-person and virtual visits for your staff and attendees.
Ask one of our representatives about integrating with your applications and our IT team will evaluate it. We work hard to integrate systems for our clients!