At Call Management Resources we are dedicated to helping our clients succeed. We offer unparalleled call center solutions and our experts take pride in helping solve the challenges our clients face. Everything we do aims to launch your business forward.
Whether it's day or night, we are here to take your calls, help your customers, capture your leads and empower your people. We're never down, so when your phones ring, we answer. It's that simple.
In today's world, cookie-cutter solutions just don't cut it. We know that to help our clients meet their full potential, we must be flexible and intuitive. We offer fully customizable scripting, answering and technology solutions to ensure our shared success. We like to say, "If you can do it on the phone, we can do it for you!"
Our greatest asset is the collection of great minds, great hearts and hard workers that make up our team. We hire the best in the business and train them for 100% accuracy, unparalleled customer service and as a seamless extension of your business.
With a full range of web-based tools, including call recording, call statistics and on-call schedules, we help you track and manage what matters most to your success. We offer custom integrations with some of the most popular 3rd party, web-based applications and if we don't currently integrate with your software application, our skilled IT staff will work to integrate it!
Call Center pricing can be confusing, intentionally misleading, and designed to hide costs. We think that's silly. Our simple pricing plans mean that budgeting for our service is a breeze.
With our primary training center in Columbus, Ohio and agents answering in eight states - when you work with us, you can be sure that your calls will be handled by trained, experienced call agents.
